SupportOur goal is to provide our customers with the best support experience possible. Please review the options below to contact us so that we may ensure your products are working properly. For general questions/comments about our products, please click here. Frequently Asked Questions (FAQs)This extensive database contains many common issues/solutions and can often provide the insight necessary to solve problems immediately. To browse our Frequently Asked Questions, select your device and desktop operating system from the list below: If the solution to the problem you are experiencing does not appear in our Frequently Asked Questions section, please contact us via email or phone support. Customer Support Email:If you require customer support, please email us at service@medicalwizards.com to receive prompt service. Our email turn-around time goal is 24 hours, 7 days per week. Customer Support Department:Toll free (U.S. Only): 888.633.9449 If you miss us via voice please leave a message (as we do return all calls within one business day), or email us at service@medicalwizards.com after hours (or over weekends). |